I’ve got a poorly powerchair. I’ve known for a fe weeks that it didn’t feel right but I couldn’t put together what was wrong with it.
Then mum and I went to Oxford to see The Mousetrap and on our way to the station afterwards (I had gone in early for drinks with a friend) she said the back of my chair struck her as wrong. When we got back to the station she had a properly look as we had time before the train and said she wasn’t sure. But I mentioned that I’d thought it felt off and had had a feeling it was something on the front right.
I’d been not saying anything to anyone because I wasn’t sure if I was right and anyway denial was a nice comfortable place to be and meant i didn’t have to do anything to sort it out. But she said I was right and that my front right wheel (my chair has six wheels) was coming on and off of the ground as I wheeled and actually I could see that in the reflection in a shop window.
So I emailed the guy who does my powerchair (at the moment I have two wheelchair technicians because my manual is NHS and they provide servicing for free. Consequently I see a lot more of the technician who deals with my manual). And I also mentioned that I definitely needed new tyres and suspected I was beginning to need new batteries. We spoke on the phone and he said he’d come out yesterday.
In the mean time I was using it as usual and trying not to worry about it. A few people had said to me since then it didn’t look right including a new staff member at Reading Station I’d never met before. I told him I knew and was working on it but in the mean time I preferred if we could pretend there wasn’t anything wrong. I’m not sure he got it but he tried to pat my shoulder in what I take to be sympathy. Let’s just say that I was whipping through the station quickly between trains and he was walking next to me and it wasn’t my shoulder he got…
The technician came mid morning yesterday and within about five minutes had spotted that it had a broken shock absorber, I asked if I could keep using it until they had the part and he paused at which point I added “bearing in mind I went all round Ascot in it on Saturday and round Oxford yesterday…”
Anyway, basically it’s not safe to use.
We chatted a bit more about the chair and he asked me if wanted the armpads replacing while he had if. I showed him a bit that I needed putting back after it had fallen off (the battery cover) twice in the middle of Oxford the day before and he went “are you trying to wreck it?” And well I had to admit that I wasn’t but it really does look that way.
Then after he asked me about book blogging having seen my email signature and I tried to explain, I’m not sure successfully, he left.
Taking my poor poorly powerchair with him.
And they’ve had some of their courtesy chairs stolen so they don’t have any available for me to borrow.
Several hours later he called me back. With what he described as “good news, bad news, and news”
When he got back to the workshop he found my chair has also got a cracked chassis and needs a whole new one. This, apparently, is not unheard of which I find very concerning. Especially as I’ve got a Quickie Salsa M and I’d always heard that Quickie and their parent company Sunrise Medical are one of the most popular/best brands out there.
This was the bad news, along with the fact that I’m not getting my chair back until next week at the earliest. The good news was it’s covered by the warranty (I’ve had the chair since Feb 2012). The news which was in between good and bad was the details how much my new tyres and batteries will cost. Let’s just say its £extortionate but cheap when you work out how long they last and how much taxis would cost (my dad is giving me a lift somewhere tonight. If I had t get a taxi it would be about £6 each way it’s not much more than a mile)
So I’m powerchair less at the moment which makes things interesting.
But it does mean my do NaNoWriMo in a low key way plan is out the window and I’m getting loads of writing done 🙂